Carlton Leisure reviews

The following information is a guideline for those passengers who are travelling on scheduled airlines which differ from low-cost airlines. Passengers are required to access the airlines’ own baggage allowance webpage to gather more details. You can click on the below mentioned link for more information.

proccesing
proccesing
Terry Hughes
10 Aug 2013
Dear Rick,

It was a great trip to South Africa and we enjoyed a lot. I would like to say thanks to the team of Carlton Leisure who has done a good job to make my the trip delightful. I wish you guys success.

Regards,

Terry 
proccesing
proccesing
Usman
18 Jul 2013
Dear Ronny,

I am writing regarding one of your employees by the name of Jazz. I recently booked a ticket throuh Carlton Travel and Jazz helped me to book. She provided me with an excellent service and kept me up to date promptly at various points during the booking process. Overall she was very polite, helpful and represented your company well.

Thankyou

Usman
proccesing
proccesing
Vikram Shah
8 Jul 2013
Dear Pasindu

This is to let you know we had wonderful time at Victoria falls and also fin Mawana lodge, Botswana.

I can not fault your help in any way. We have used carlton leisyre before and will not hesitate to recommend others and also personally using for my future travels.

Please tell others in your organisation for the excellent service you had provided. Nothing was too much for you when contacted. Thanks.

Regards.

Vikram Shah
proccesing
proccesing
Michael Rushworth
22 Jun 2013
Dear Ronny,

I thought it worth mentioning the positive customer experience I had with your agent Shane, today and I specifically asked for your contact details, as I believe people should be complimented and praised, when deserving.

Shane has been dealing with my last-minute booking to Brazil and he made the whole experience pleasant and stress-free. His patience, professionalism and inter-personal skills were instrumental in securing my business with you today.

I have spoken with agents of other companies and whilst equally professional, they did not provide the same sense of warmth and genuineness as Shane.

So well done and thank you to him and please pass on my comments.

Regards,

Michael
proccesing
proccesing
M A Hasanzade
28 Mar 2013
I wanted to take this opportunity, to say that you have not only a customer but a happy client.

Alex was outsanding at 5 star customer service level. He has been by far the best in delivering an excellent flight deal.

You should be proud of having such a golden treasure within your company.

Kindest regards

M A Hasanzade
proccesing
proccesing
Sheila and Monte Fresco MBE.
6 Mar 2013
Hi Rick

Monte and I would just like to say a huge thank you for your efforts in securing a refund for our cancelled trip. Your most professional service has impressed us both. We will definitely be using your Company again in the future and will be recommending Carlton Leisure to our family and friends.

Again, many thanks

Yours sincerely,

Sheila and Monte Fresco MBE.
proccesing
proccesing
Asim
2 Mar 2013
Hi Dennis.

Thanks for your help sir I am happy about this informition and spell of my name are correct so please could you book my ticket thanks.

I realy appreciate your services and you are a very good service provider I never gorget you sir thanks for your help.

Kind regards,

Asim
proccesing
proccesing
Dr Gurdip S Chahal
31 Jan 2013
I am writing to feedback on the service I received with finding flights and booking of my flights for my family.

The actual itenary was quite complicated. Your agent named Josh was fantastic in helping me find the correct flights in terms of times, stop overs as well as price.

I would like to say how excellent his customer service was and state how I never usually go out of my way to send emails like this.

I would like to thank Carlton Leisure and Josh in particular.

Yours sincerely

Dr Gurdip S Chahal BSc (Hons), MBChB (Hons), MRCS.
proccesing
proccesing
Madhuri
16 Dec 2012
Many thanks for finding me a good deal Dennis.It was pleasure working with you.

I would definitely count you when i have to travel next.Also can i forward your number to my friends in case if they are looking to travel anywhere

Thanks Again

Madhuri
proccesing
proccesing
Christine
16 Nov 2012
Hi

We recently flew to Israel via Brussels airport & booked the flights through Carlton Leisure.

The on-line booking procedure was straight forward and a confirmation email was sent very quickly. I contacted Carlton nearer the flight date about a couple of things and my email was answered relatively quickly.Printing the on-line e-ticket which was sent was easy.

I booked travel insurance through the site & got what I considered to be a good price after comparing it with a couple of other quotes. The on-line price is cheaper than booking by telephone, as is usally the case. I would however print the terms and conditions off so you know exactly where you stand.

Overall, an excellent experience with Carlton. Their communications are extremely good, no problems throughout the journey and I would certainly not hesitate to book a journey with them again. Highly recommended.

Christine